Privacy Policy
Last updated: April 1, 2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, and organization details when you sign up for the waitlist or create an account. We also collect usage data including API call logs, transaction metadata, and device information when you interact with the Service.
2. How We Use Your Information
We use collected information to provide and improve the Service, process transactions, communicate with you about your account, detect and prevent fraud, and comply with legal obligations. We do not sell your personal information to third parties.
3. Transaction Data
Novyn processes transaction data on behalf of your AI agents. This may include merchant information, amounts, payment protocol details, and ephemeral card numbers. Transaction data is encrypted in transit and at rest, and retained only as long as necessary for operational and compliance purposes.
4. Data Sharing
We may share information with payment processors and card networks to facilitate transactions, service providers who assist in operating the platform, and law enforcement when required by law. All third-party partners are bound by contractual obligations to protect your data.
5. Data Security
We implement industry-standard security measures including encryption, access controls, and regular security audits. API keys are hashed and stored securely. While we strive to protect your information, no method of electronic transmission or storage is 100% secure.
6. Cookies & Analytics
We use essential cookies to maintain session state and optional analytics to understand how visitors interact with our website. You may disable non-essential cookies through your browser settings.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at the email below. We will respond to requests within 30 days.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date.
9. Contact
For privacy-related inquiries, contact us at privacy@novynlabs.com.